10 top tips for better communication with a person living with dementia
Oomph Wellness in partnership with Kate Thubron,
Mindful Care Consultancy
- Positive approach
Before you speak, make sure the person can see you approaching and are in eye view without blocking their personal space.
- Feeling heard
Address them by their name and provide your full attention, ensuring that the person feels heard.
- Speak clearly avoiding lots of questions
Speak slowly and clearly in short sentences. Avoid open ended questions or offering too many choices
- Listen well
listen carefully with empathy and understanding.
- Respectful language
Never use childlike language to the person. Remember and be respectful of their past and experiences
- Meaning behind the words
Avoid criticizing, correcting, or arguing – Look for the meaning and feelings behind the words
- Give time
Allow time for a response. It may take a little longer to think about the message and respond.
- Awareness of nonverbal communication
Be aware of your nonverbal communication and body language. Provide visual cues to help deliver your message.
- Diminish Distractions
Be aware of background noises and reduce this as much as you can
- Positivity
Be positive, sensitive, and encouraging
For more information about Wellbeing Training and Oomph On Demand please contact Oomph here.
